Anonymous Coward writes “Just got a certified letter from Hosting.com- they’re terminating my DSL service (the bastards), effective April 30. I guess this has to do with the recent ruling from the FCC(?) about the baby bells not having to share their lines at cost. I’m looking at speakeasy, but are there any other options where I can get decent service and a static IP with no server restrictions?
I’ve been with Jump.net (and then hosting) for >3 years and had virtually no downtime. I guess the good times have to end sometime. I really don’t want to go to RoadRunner.”
Archived comments from GeekAustin
Finding a local replacement provider… (Score:0)
by Anonymous Coward on Monday March 10, @03:45PM EST (#1)
I’ve been with jump.net for 6-7 years and until the ALGX borging, I was pretty happy with their service. I suspected they were going to orphan their DSL service when I noticed they were taking no new DSL customers last summer.
Who provides residential broadband with decent customer support locally? I want my 8 static addresses, no guff for running servers, and tech support that isn’t baffled when I tell them I’m running linux and won’t argue with me when I ask them to escalate the call to a network engineer.
I’m not keen on RR because I don’t have much use for cable companies. I’m also not enthusiastic about supporting our local RBOC monopoly if indeed SBC’s tech support are the foot-dragging tards they’re rumnored to be. And I can’t afford $300/mo for a T1 from Core/NAP.
One nice thing about the old jump.net was they weren’t a least-cost provider. You paid more and consequently they treated you well. The question is, is there a broadband ISP in Austin that treats its customers half as well as jump.net did?
Re: Finding a local replacement provider… (Score:1)
by jarehart (jonathanATarehartDOTnet) on Monday March 10, @04:29PM EST (#2)
(User #43 Info) http://www.arehart.net/
I don’t know much about them, but you might check out constant.com. I finally got by the post office earlier today and signed for my certified letter from Hosting.com saying that they are terminating all remaining DSL accounts in Austin.
I’ll be checking out constant.com and speakeasy.net (even though they’re not local) as possibilities for getting new connectivity
Re:Finding a local replacement provider… (Score:0)
by Anonymous Coward on Monday March 10, @04:30PM EST (#3)
Lost my password- I’m the original AC that suggested the story. Speakeasy says that they will be $89.95/mo (before taxes) for 1500dn/384up, 2 static IPs, 4 e-mail addresses, 10 MB web storage, shell account and a nationwide dialup account.
Jump/Hosting was $73.66/mo (after taxes) 384dn/128up for 8 static IPs, email I didn’t use, and web storage I didn’t really use. I paid for 384 down, apparently, they never throttled it, so I frequently got 1500+ down. Upstream was always throttled (or appeared to be).
I had to deal with Jump.net’s customer service 3 times in 3 years- so it will be difficult to gauge, but anybody have any opinions on speakeasy’s customer service? The sales guy seems pretty eager to sign me up.
Re:Finding a local replacement provider… (Score:1)
by free on Monday March 10, @07:27PM EST (#4)
(User #408 Info)
I am in the same boat. I also found cavad.net . Anyone heard of them? Do they offer any webspace? Speakeasy.com is $90/month for me .. I didn’t see any cheaper options. My jump.net package was $49.95/month pre taxes.
Covad? (Score:0)
by Anonymous Coward on Wednesday March 12, @04:09PM EST (#5)
I checked out Covad- Speakeasy is apparently a reseller for Covad. Covad runs $80 for 5 static IP, but estimates a longer downtime for my link (up to a week), have a rebate that will cover half($100) of the new modem ($199) (1 year commitment), and Covad will not do reverse DNS. Speakeasy is $90 for 2 static IP, their rebate will cover the full cost ($199) of the new modem (1 year commitment), and say that the switch will take between a few hours and a day. They will also do reverse DNS on the static IPs, and will do secondary DNS for a one time $35 setup fee.
Clear as mud.
Re:Covad? (Score:1)
by billyb78746 on Monday March 24, @08:10PM EST (#9)
(User #412 Info)
I am really new to this site, but have lived here in Austin for some time. I am also very familiar with ISP and the carrier’s behind them. I know of at least one local ISP that resell’s covad, and I am not familiar with the pricing being like that from them. I guess it depends on what ISP or reseller you are going through and what deal they have. I know you can get 10IP, 1DNS, 10 email w/10meg standard, a managed router, and full T1 for $599 monthly, with no install. And they are using covad. Also you might want to look into EPGN (el paso global networks). They are extremely competitive.
Replacement providers: just these 4? (Score:0)
by Anonymous Coward on Wednesday March 12, @06:15PM EST (#6)
Another screwed JumpNET/Hosting customer checking in here. As far as I can tell, the only DSL options in Austin are:
Verizon
Covad
SBC
Speakeasy
After reviewing their websites (tack on .com or .net to those names), I have formed the following opinions. SBC is the best for cheap, low end residential service ($35/mo for 1 year in advance signup.) Speakeasy looks like the best for cheap Static IP service ($50/mo.)
Verizon’s pricing looks like crap (East coast DSL horror stories don’t inspire my confidence, either.)
Are there any other options besides these four? We’ll probably go with SBC just because of the cheap cost.
Re:Replacement providers: just these 4? (Score:1)
by billyb78746 on Monday March 24, @08:13PM EST (#10)
(User #412 Info)
I have a friend that works for a new company here in town called Reallinx. You might want to check their prices out for what you are looking for. I know they resell covad,NEN, birch, and some others. They might be competitive.
Re:Replacement providers: just these 4? (Score:1)
by curmudgn (the_curmudgn at livejournal dotcom) on Wednesday July 09, @12:07PM EST (#11)
(User #456 Info) http://www.prismnet.com/~curmudgn/
Nope…add PrismNet to the DSL providers. They’re charging me $250 per quarter for 384up/128down, three mail accounts, and nominal 10MB hosting space (except they don’t really check; I’ve had 40MB up for a year and never a peep out of them). I need to call ‘em about once a year for support, and because they’re a small geek-run shop, I’ve never had any trouble with clueless call center drones. Dunno who they’re reselling for–SBC, maybe.
Sam Y!M the_curmudgn; AIM TheCurmudgn “Go to hell, I’m reading.” -Archie Goodwin
Got my letter too… (Score:1)
by Dahan (khym@azeotrope.org) on Wednesday March 12, @09:20PM EST (#7)
(User #167 Info)
Yup, got my notice via certified mail too… I have a static IP ISDN account with Realtime to use as a backup, but I really like my ADSL. What I’m worried about is that apparently SWBell has shortened their CO distance limit for ADSL or something–I think I’m around 15,000 to 16,000 feet from the CO, and while I was able to get DSL 3 years ago, now both SWBell’s site and DSLReports.com say that DSL isn’t available at my location :( Y’all have any thoughts or suggestions?
I’ll call SWBell tomorrow and see what they have to say… hopefully they’ll hook me up since I currently have a working connection…
Anyone in town use speakeasy? (Score:0)
by Anonymous Coward on Thursday March 13, @10:51AM EST (#8)
How is the speed and ping? Kinda sad I’ve been a Jump customer for over 4 years now, and all I got was this stinking letter. At least it appears to be signed by hand.
