Geek Austin

Older IT workers: Caroline Valentine answers questions

  Every time I have lunch with Caroline Valentine, I end up with enough information for several GeekAustin stories. This week, Caroline was gracious enough to respond to questions commonly asked among my older friends in the IT sector.

Lynn Bender: Hardly a week passes that I don’t read a report about how tech employers are looking to keep older IT workers on the payroll longer and how older IT workers are in high demand. However, at every GeekAustin party, I meet several older folks who have been unable to find an opportunity for an extended period; but I also meet folks in their 50s and 60s who seem to be doing quite well for themselves. I have however noticed that those doing well normally fall into two categories: management or consulting. Is this because I’m only seeing the more social types who go to events?

Caroline Valentine: I would suspect it is not so much that “just the more social types attend”, but that those in management and consulting need to attend events to connect with possible employees and for new gigs. So, there is more of a motivation to attend.

Bender: What if someone is not the consultant type? How can someone manage their career so that they will continue to be marketable and desirable?

Valentine: Make sure that your skills are marketable and desirable. So what does that mean? This does not mean necessarily that you need to run out and learn the newest language or tool regardless if you like to work with it. Just do your research and be aware of how valuable and current your skills are, how in demand they are, how much competition do you have for jobs, and what industries and businesses are possible employers. Then decide if you need to learn new skills. Additionally, just like every other department within a company, IT workers need to understand the company’s business, market, customers, and stability of industry.

Bender: For older IT workers who prefer to be part of a company, is there any size or type of company they should be looking for? What type of environment?

Valentine: Companies of all sizes want to hire the best for as least as possible – some prefer experienced over junior level employees and some do not. In my experience, size does not seem to be the determining factor on the age of the employees. As for the environment, it all depends on senior management; the company culture really begins with them and filters down. Look for a company that values employees – all employees.

Bender: It’s quite common for older IT workers to end up working for someone half their age. What sorts of problems commonly arise? Any tips or advice you can offer?

Valentine: The main problem that can arise is a common one in any employment situation, whether or not there is an age difference. Its communication!!! The ability to communicate effectively is an issue for many people.

There are many studies and reports on the differences between generations – and how to deal with issues. The following link contains some good tools for dealing with the specific issue of younger manager, older employee. http://www.womenforhire.com/advice/generational_diversity/workplace_generations

Bender: How can older IT workers overcome the common perception that they don’t have the energy or commitment of younger workers?

Valentine: I am not seeing that perception so much anymore in the many clients we represent nor am I hearing that at HR conferences and meetings. The days of working employees hard with lots of overtime in exchange for stock options and the carrot of big money are pretty much gone. Younger employees are not willing to work those hours anymore either. Actually, the perception tends to be the opposite – managers tend to think younger workers are more lazy and interested in personal hobbies, friends and time off. Of course, each person should be viewed as an individual. Mass generalizations are never the way to view people. At Valentine & Associates, we work together with management and employees to address these incorrect perceptions and generalizations based on age, gender, race, religion, etc. If the generalizations are leading to hiring decisions, it is discrimination and it is wrong.

Bender: Quite a few of my older friends in tech have gone to finish their bachelors because they believe that their 20 years + experience doesn’t compete with a four year degree once the resume hits the HR office. Is that an accurate perception?

Valentine: It all depends on the specific hiring manager’s requirements and the supply of interested candidates. Greater supply equals more stringent screening. The desired skills or credentials become required the greater the supply of candidates.

Bender: There is sometimes the perception that an older IT worker will want a significantly higher salary. How widespread is this perception? What is the best way to deal with it?

Valentine: Very wide spread - experience commanding a greater salary has been the common practice for generations! The best way to deal with it is to communicate your salary requirements up front.

Bender: Any additional advice?

Valentine: Enjoy what you do. Otherwise, what is the point? If you are not enjoying it, change it. Be a lifelong learner, the more you know, the more you can control your career choices and seek out the opportunities that will bring you enjoyment.

Caroline Valentine is president of Valentine and Associates. She can be reached at www.valentineandassociates.com

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